Housing Benefit Award Accuracy (HBAA)

Hear how North East Derbyshire are reducing the overload of work caused by FCRs - Online session

Joined by a Senior Revenues and Benefits Officer from North East Derbyshire, we are hosting one 30-minute sessions on Tuesday 25th April at 14:00-14:30 through MS Teams that will demonstrate the features and benefits of our ‘Benefits Full Claim Review’ form and provide an opportunity for you to ask questions about how the Council are achieving results and delivering seamless service delivery.   

IEG4’s online form provides:   

  • real-time claimant authentication with Capita, Civica, Northgate back-office applications   
  • real-time retrieval and presentation of current benefit claim information for the claimant to indicate whether there have been changes   
  • evidence upload, both pre- and post-form submission   
  • reported changes fully automated into back-office benefit applications and EDMS  

Complete the form to sign-up 👉