Housing Benefit Award Accuracy (HBAA) initiative participants using our online form report that the process reduces workload

Tuesday 6th December 13:00 - 13:50

IEG4 will demonstrate the features and benefits of our ‘Benefits Full Claim Review’ form and provide an opportunity for you to ask questions about how Erewash Council are achieving results and delivering seamless service delivery.   

IEG4’s online form provides:  

  • real-time claimant authentication with Capita, Civica, Northgate back-office applications  
  • real-time retrieval and presentation of current benefit claim information for the claimant to indicate whether there have been changes  
  • evidence upload, both pre- and post-form submission  
  • reported changes fully automated into back-office benefit applications and EDMS 

To sign-up to one of the sessions complete and submit the form 👉🏼