High Peak Staffordshire Moorlands, the alliance council of High Peak Borough and Staffordshire Moorlands District councils, has seen significant uptake in its residents accessing services online since implementing IEG4’s OneVu citizen engagement solution.

This has led to a reduction in face-to-face visits and unnecessary calls to the council, and, since the outbreak of the Covid-19 pandemic, an extra 6500 residents have signed up to access council services online.

This has enabled the alliance to put Citizens First, avoid workload duplication, and alleviate already stretched resources.

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