OneVu, Citizen Engagement System - Webinar Programme
Available Dates: November - March 2020
A customer engagement system which enables your customer to view personal information, search online services, upload documents and track the progress of their enquiry and in doing so creates a unique customer account experience.
To discover more and to register for the Webinars taking place throughout the year, please complete and submit.
The OneVu customer engagement system which was designed with a mobile first strategy spans all of an organisation's departments and enables a customer to:
- register/sign in quickly - they can even sign in using Facebook, Google and Microsoft accounts
- view personal information and bills/notifications related to Council Tax and Benefits with real time authentication - no letter with PIN numbers!
- search for and complete online services from all departments
- track the progress of any request they make irrespective of department
- view requests for information related to their request and upload documents - digitising the entire request.