Revenues Process Orchestration Session
How can Civica OPENRevenues users significantly improve automation using IEG4's Revenues Process Orchestration?
Wednesday 30th June at 15:00 - 15:50 or Tuesday 6th July at 13:00 - 13:50
Revenues is a complex area, which only becomes more complicated when you take into account the varying policies on accounts where recovery/council tax support is in place.
To solve the complexity, IEG4 has built a solution that makes online forms simpler, prevents duplication, and automates everything - our Revenues Process Orchestration (RPO) solution.
RPO covers four separate services:
- Direct Debit
- Single Person Discount
- Discounts, Exemptions, DBR
- Change of Address
Our online forms seamlessly guide citizens through the multiple steps in the Revenues process, automating updates and practically removing the need for human intervention. This means a better user experience and enables your staff to focus on other tasks such as effective recovery arrangements.
We are hosting two 50-minute sessions on Wednesday 30th June and Tuesday 6th July through MS Teams that will demonstrate the features and benefits of RPO. To secure your place 👉
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