IEG4’s solutions provide significant value by automating processes. This is particularly true with the high complexity integrations within high-demand council service areas, such as Revenues and Benefits.  

To help you understand how this integration works and, importantly, troubleshoot problems if they arise, we are hosting an online event where we will be providing detail on how the integration in the following areas work: 

• Benefits 
• Council Tax including: 

• • Revenues Process Orchestration integration with:  

• • • Northgate, Civica and Capita  

• An overview of the highly integrated Direct Debit, Change of Address, Single Person Discount and Discounts and Exemptions services   

The session will also include a troubleshooting section that will enable you to:  

• Identify, understand and resolve common integration issues such as typical error messages – address/account not found, invalid data in form submission and integration services not running 
• Set up integration failure alerts 

Understanding these issues will provide you with the knowledge to resolve and mitigate their occurrence going forward.  

We encourage you and your colleagues to join this educational session. To register your place, please complete and submit the form within the button below: 

Sign up using the form 👉