City of Wolverhampton Council has chosen IEG4 to implement a service that allows residents to apply for benefits and report changes digitally via responsive, personalised forms.
Wolverhampton is working with IEG4 to put the solution in place, with the aim of achieving 95% automation in its benefits processing.
It will allow residents claiming benefits to notify the council that they are moving in, moving out or within Wolverhampton and apply for direct debit payments, single occupier discount and a range of other discounts and exemptions easily online.
To read the full case study please complete the form.
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